Candeia · sistema digital em construçãoStatus do projeto
GOV.CANDEIAPortal do Sistema Candeia
Entrar em Candeia

Serviços

ServiçosIdentidadeCidadaniaDocumentosRegistro de novo cidadãoVerificar documentoCorrespondência oficialSímbolos de Candeia

Instituições

Instituições de CandeiaSobre CandeiaStatusFundaçãoConstituiçãoDireitos digitaisLegislaçãoDiário OficialGovernoJustiçaEleiçõesResultados eleitorais

Economia

EconomiaComo a economia se conectaTrabalhoContratosConsumidorEmpresasPropriedadeEscudo CE$BNDCMercado Público

Transparência

Visão geralOrçamentoCompras públicasAcesso à informaçãoIntegridadeAlgoritmosDadosEstatísticas

Infraestrutura digital

InfraestruturaCibersegurançaAPIsSistema CandeiaStatus operacionalTerritório digitalIntegrações externasAjudaAcessibilidadeIdiomasSobre o portalContatoApoiar Candeia

Candeia OS

Interface operacional · pré-alfa

Conhecer o Candeia OSEntrar para acessarVer status do projeto
independent channel against maladministration

Ombudsman

Serve as an independent channel for complaints about maladministration, abuse of power or rights violations within Candeian institutions.

Pre-Foundation · permanent institution not installedConstitutional Proposal · reference text · not promulgated
Approved institutional seal associated with rights protection and good administration
Illustration of the institution proposed for Candeia.
Primary basisArt. 262
Current statusProposed institution · not yet installed
Real operationSistema Candeia, once the institution is installed

Why it exists

Not every problem needs to begin in a court. The Ombudsman is the proposed independent route for receiving complaints, requesting information and recommending corrections when a Candeian institution is functioning poorly.

How it helps people facing an unfair decision

Mission

Defend people against maladministration, abuse of power and rights violations by receiving complaints, investigating, requesting information and recommending corrections.

Powers

Receive protected external complaints and reports. Investigate maladministration and rights violations. Independently review refusals and classifications concerning access to information and refer matters to courts/oversight bodies when necessary.

Composition

One Ombudsman, with a Plural Human Rights Advisory Council that has no power to direct individual cases.

Selection

The Ombudsman is elected by the Assembly by a three-fifths majority from a public list of three candidates prepared by the Constitutional Appointments Commission after an open, plural and merit-based process.

Mandate

A single seven-year term.

Independence

The Ombudsman receives no instructions from the Government, Assembly, a party, the Founder or an investigated institution; priorities, investigations and reports are set autonomously.

Budget

An independent budget, staff under the Ombudsman’s direction and independent investigative capacity under Art. 265.

Removal

Only for expressly defined serious grounds, by decision of at least 6 of the 9 members of the Constitutional Court after constitutionally authorised proceedings are initiated.

Controls

Recommendations require a reasoned response from the Administration; access-to-information decisions preserve judicial appeal; the Advisory Council broadens participation without taking over decisions.

Documents

Protected complaints and records, recommendations, public reports, access-to-information statistics, opinions and human-rights proposals.

Limits

It recommends and oversees within its mandate; it does not replace a court, the Public Prosecution Service, a specialised regulator or a competent administrative authority. External cooperation is not international accreditation.

What it can do in practice

  • Receive protected external complaints and reports.
  • Investigate maladministration and rights violations.
  • Independently review refusals and classifications concerning access to information and refer matters to courts/oversight bodies when necessary.

Recommending is not replacing other authorities

The Ombudsman does not replace a court, the Public Prosecution Service, a specialised regulator or a competent administrative authority. Its role is to investigate maladministration and press for correction within its mandate.

Read Art. 262

Related pages

GOV.CANDEIA — informações públicas de CandeiaGOV.CANDEIA documenta regras, serviços e instituições do sistema digital Candeia.

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