Service Centre
Start with what you need to do: civil life, work, business, property, Justice, documents, participation and social protection.
Open services →Find, understand and move to the right place
Help and guidance
Use this area when you know what you need, but do not yet know which public page, Candeia OS function or Sistema Candeia module matches your need.
Public portal · pre-Founding phaseConstitutional proposal · not promulgated
Start with your goal
You do not need to know the organisational chart
GOV.CANDEIA exists to turn a need into a clear path: understand the subject, locate the correct public page and, when real operation is available, proceed to the appropriate environment.
Portal search
Search pages, institutions, rights, legislation, data and explanations published on GOV.CANDEIA.
Search →Accessibility
Learn about alternatives for navigation, communication, adapting content to the screen, keyboard use and channels that do not depend on a single interface.
Accessibility →How the portal responds
Understand before operating
1 · DiscoverSearch, menus, related pages and life events.
2 · UnderstandCurrent status, institutional basis, limits and next steps.
3 · RouteThe portal routes you to the appropriate stage without pretending that the process is complete.
4 · OperateCandeia OS is the operational interface; actual execution depends on the appropriate Sistema Candeia module and, where applicable, the competent authority.
Related pages
Continue from here
Guidance
If you do not know the name of the body, start with the problem
Help should route people by their intent, not require them to already know the state structure.
Identity, Civil Registry, certificates, authenticity and access recovery.
Rights, Justice, administrative appeal, Public Defender and Ombudsman, as applicable.
Elections, petitions, consultations, initiatives and the Assembly.
Businesses, work, payments, public finances and consumer protection.
When no operational service exists, the page must say so before asking for data or suggesting that a real case or request has been opened.